Privacy Policy

Effective date: October 1, 2026

Intact Limo Boston (“Intact Limo Boston,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit intactlimoboston.com, contact us, request a quote, or book transportation services.

Information We Collect

We may collect information that you provide directly to us, including:

  • Your name, email address, telephone number, billing information, and other contact details.
  • Reservation and trip information, such as pickup and drop-off locations, dates, times, flight details, passenger count, luggage information, vehicle preferences, and special requests.
  • Communications you send through our website, by email, by telephone, or through our booking system.
  • Information necessary to provide services for passengers or other individuals included in a reservation.

When you use our website, we and our service providers may automatically collect limited technical information such as your IP address, browser type, device information, referring pages, pages visited, and cookie or similar technology data.

Payment Information

Payments may be processed through third-party payment and reservation providers. We may receive limited transaction information, such as payment status and the last digits of a payment card, but we do not intentionally store complete payment-card numbers on this website.

How We Use Information

We may use information to:

  • Provide quotes, create and manage reservations, process payments, and deliver transportation services.
  • Communicate about pickups, flight changes, itinerary updates, special requests, receipts, cancellations, and customer support.
  • Coordinate services with chauffeurs, affiliates, and other transportation providers when needed to complete a reservation.
  • Operate, maintain, secure, and improve our website and services.
  • Prevent fraud, protect safety, enforce our policies, and comply with legal obligations.
  • Send promotional communications when permitted by law. You may opt out of marketing emails at any time by using the unsubscribe option or contacting us. Service-related messages may still be sent when necessary for an active reservation.

How We Share Information

We may share information only as reasonably necessary with:

  • Chauffeurs, affiliates, and transportation partners that help provide your requested trip.
  • Reservation, payment, website hosting, communications, analytics, and other service providers working on our behalf.
  • Government authorities, law enforcement, courts, insurers, or professional advisers when required by law or reasonably necessary to protect rights, safety, and property.
  • A successor or potential successor in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

We do not sell personal information for money. We do not share personal information with third parties for their own independent marketing purposes without your consent.

Cookies and Analytics

Our website and its service providers may use cookies and similar technologies to operate the site, remember preferences, understand site usage, improve performance, and support security. You can adjust cookie settings through your browser. Disabling some cookies may affect website functionality.

We use Google Analytics on our website and online reservation service to understand visits and interactions, including contact-form and booking activity. Google Analytics uses cookies and similar technologies. Your browser may send Google information such as the pages you visit, device and browser details, and your IP address. We use the resulting reports to understand how visitors find and use our services and to improve the website.

For details, see how Google uses information from sites or apps that use its services. You can also use the Google Analytics opt-out browser add-on in supported browsers.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations. Retention periods vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

Your Choices and Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also opt out of promotional communications. To submit a privacy request, email info@intactlimoboston.com. We may need to verify your identity before completing a request, and certain information may be retained when required or permitted by law.

Information About Other People

If you provide information about another passenger or traveler, you are responsible for ensuring that you have permission to provide that information for the reservation and transportation service.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website. Information about a minor passenger may be provided by a parent, guardian, or person arranging transportation.

Third-Party Services and Links

Our website may link to or use third-party services, including reservation and payment platforms. Those services have their own privacy practices, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.

Contact Us

If you have questions or privacy requests, contact Intact Limo Boston:

Email: info@intactlimoboston.com
Phone: (857) 233-6526
Service area: Boston and New England